Pinnacle Bookmaker Review
The lowest margins and the highest limits in the business. The undisputed best Sportsbook for the professional player. They are licensed in Curacao. Over the years we have not found any bad testimonials regarding their services. They are one of the most reliable bookies that you will find on the internet. To their services, what you see is what you get, which means no commission on winnings or premium charges and guaranteed limits. They offer much better value than a betting exchange.
Sports MarketsThe betting selection is adequate, but is not a strength of the service. The NRL and AFL are cratered for, but you have to look under ‘Football betting’ to find the AFL odds. For most NRL and AFL fixtures, Pinnacle Sports offers line, head to head and total points markets. If you enjoy exotic wagers on domestic sports, we recommend an Australian-licensed bookmaker.
As you would expect, international sports are well catered for, with virtually every soccer league under the sun covered. Miscellaneous markets such as Starcraft 2, World Series of Poker and politics are available.
Overall, the selection is more than adequate for most punter’s needs, although some will prefer to use the service useful in conjunction with an Australian bookmaker membership.
Live Sports BettingAnother major draw card of Pinnacle Sports is it enables Australians to bet live online. The live betting interface is the same as that used for the rest of the website. Unfortunately, you have to refresh the page to view the latest odds and the website doesn’t feature live video feeds. If live online sports betting is what you’re after, be sure to check out our survey of betting agencies that offer live online betting.
Payment options, deposit and withdrawal methodsPinnacle Sports has customers from all over the world. One of the reasons they’re able to do this is offering a selection of convenient betting lines to customers from countries where it’s sometimes to difficult to find one. For example, for its Asian customers, you can both deposit and withdraw via Entropay, Webmoney, ChinaBanking, and Chinese debit cards: for Australian customers, there’s Poli; for Polish customers, there’s Przelewy24.
Obviously Pinnacle has all the standard deposit and withdrawal options as well, such as Visa and Mastercard, Neteller and Skrill, and different types of pre-paid cards and online banking solutions. Neteller and Skrill have a 12€ withdrawal fee but all Pinnacle Sports customers get one free withdrawal per month.
Customer supportThis seems to be one of their weak points. They don't offer live chat or phone support to its users, we can only assume that this is a money saving exercise. From our experience their email service support is very efficient and they are always very fast responding to e-mails.To help make your experience as smooth as possible, their customer service representatives are available to assist by e-mail at all times 24 hours a day, 7 days a week.They serve their e-mail support to the following languages : English, Chinese, Czech, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish and Swedish.
ConclusionI’ve said a lot of nice things about Pinnacle throughout this review but they deserve it. It’s difficult to find sites that handle so many parts of their business masterfully.
Instead of focusing on promoting all-but-impossible-to-clear bonuses, posting expensive betting lines and closing customer accounts due to identifying the customer as a skilled bettor, Pinnacle focuses on what every other online bookmaker should focus on: offering competitive betting lines in a wide variety of betting markets and providing great service. That’s it.